Bounce, the London-based social entertainment concept, also widely known as ‘The Home of Ping Pong’ launched Wi5 to bring the industry’s fastest and most frictionless mobile Order & Pay solution to its customers. With Wi5, Bounce customers can now order food and drink directly to their tables without needing to queue at the bar.
With guests coming to Bounce to enjoy a social experience in a busy, vibrant environment, Wi5 now enables customers to order food and drink instantly without needing to download an app or create an account. By simply visiting a short URL, scanning a QR code or connecting to the guest Wi-Fi, customers are immediately able to browse a mobile-optimised menu, pulled automatically from the POS.
Wi5 provides multiple benefits to Bounce. For customers, the experience has removed any need to interrupt games of ping pong by queuing at the bar. For Bounce itself the solution frees up staff from taking orders and payments, and provides a wealth of customer insight.
Toby Harris, Chief Executive Officer of Social Entertainment Ventures (the parent company that owns Bounce) said, “I loved the sound of Wi5 because it’s that blend of technology and experience that we’re looking for. And we chose Wi5 because the front-end was really smooth and the customer journey is massively enhanced by the fact one doesn’t have to download an app. In my personal experience, so many brands over the last five years have thrown app solutions at me and my concern always is ‘is that another app that is going to fill up my phone and ultimately be redundant?’.”
Following the initial success with Bounce, Wi5 is looking forward to growing with Social Entertainment Ventures in experiential venues across the UK and US.