Opinion

Why restaurant technology needs to be compatible and collaborative

The hospitality industry is built on relationships between suppliers, operators and customers, and it's important for restaurant technology to be compatible and collaborative.

Read More...

Opinion

How technology can improve restaurant staff motivation and productivity

Keeping a team of motivated and productive staff helps ensure that customers are met with consistently positive interactions. But it's no easy feat.

Read More...

Opinion

Excellent customer service: Lessons hospitality could learn from other industries

What’s so hard about providing excellent customer service? Food and drink now contributes over £31 billion to the UK economy and hospitality has become substantially more productive.

Read More...

Opinion

5 European restaurants delivering an amazing customer experience

Here’s a spotlight on a few European restaurants, several located in Wi5’s home base of London, that are putting a creative, tech-driven twist on customer service.

Read More...

Opinion

What the rise of food markets teaches us about social eating

Food markets have grown from casual collections of food vendors to vibrant communities boasting cult followings and bringing social eating to the forefront.

Read More...

Opinion

Is the UK becoming a cashless society?

Cash use has steadily declined over the last few years. 98 percent of adults in the UK have debit cards and one in ten have a 'largely cashless' lifestyle.

Read More...

Opinion

Starbucks’ mobile only concept could be promising for customers AND employees

In New York City, Starbucks have broken ground on a new digital driven site, which might predict a changing future for your Frappuccino orders.

Read More...

Opinion

What the dine-in sector can learn from the Just Eat merger

Wi5 Chief Strategy Officer Gavin Peters shares his thoughts on what the much anticipated Just Eat and Takeaway.com merger could mean for the industry

Read More...

Opinion

5 stats about the food service industry that will delight your palate

To celebrate a time of great opportunity in the sector, we’ve put together our favourite stats about food service industry

Read More...

Opinion

Why eateries need different payment methods to keep customers

Chris Riley – Marketing Manager Wi5 Where are the customers? Your products...

Read More...

Opinion

The future of ordering is about providing the right service to the right customers, in the right way

In the world of digital payments, customer expectations have never been higher.

Read More...

Opinion

How affordable tech can make running a café remarkably efficient

Gabo Rojas – Tech Product Manager Wi5 Joining Wi5 from Flyt after

Read More...