by | Apr 19, 2021

Hospitality like-for-like sales up 57% as consumers return to pubs and restaurants

Press Release | Monday 19 April, 2021

Data from mobile Order & Pay solution Wi5, shows huge support for hospitality during the first full week of outdoor reopening.

Thousands of consumers flocked to pubs and restaurants on outdoor reopening day (12 April), with sales via mobile more than doubling compared to pre-lockdown. Compared to the last full trading week before lockdown, total sales across Wi5 were up 34%, and like-for-like sales (amongst those operators trading on both weeks*) increased 57%.

Prask Sutton, CEO & Founder of mobile Order & Pay platform, Wi5 comments:

In February, we released research reporting nearly a third of consumers would return to restaurants as soon as they open — almost double the number from when restrictions were lifted in July 2020 — and this was undoubtedly the case.

On the first day of reopening, we saw an enormous 1,106% increase in transactions across our platform compared to last July’s reopening! A sign of both the hospitality operators we work with entrusting the majority of sales to our platform and crucially, consumers accepting and expecting digital ordering as the norm.

While there was a rush to return to pubs and restaurants last Monday as we predicted, support for the hospitality industry continued throughout the week. On average, our operators saw a 57% increase in like-for-like sales (last week vs. pre-lockdown) as customers celebrated being able to go out and enjoy our fantastic hospitality industry again. 

Finally, there’s a reason to feel optimistic. Our platform data is hugely encouraging and predicts these figures will grow as consumer confidence increases and restrictions continue to ease. Venues yet to reopen can rest assured that consumer demand is there to support them, and the industry as a whole should be gearing up for a record-breakingly busy summer.”

*Comparing 29 October – 04 November 2020 (the last full week of trading pre-lockdown) to 12 April – 18 April 2021 (first week of outdoor reopening).


Melissa Greenwood, Head of Communications, Wi5
077 2069 8952

About Wi5

More than just a digital menu, Wi5 is a highly scalable sales platform which provides hospitality operators with advanced yet simple to manage sales software — enabling them to increase revenues, reduce costs and respond to the growing demand for digital ordering. 

Comprising a brand-customisable, highly-intuitive digital menu for customers, and a suite of easy-to-use management tools for operators, Wi5 is designed to help operators boost profitability by improving operational efficiencies and increasing frequency and average value of orders.

Built on architecture optimised for scale, Wi5 is simple to deploy and is offered both directly to operators and through third parties.

Speak to our team to find out how Wi5 can increase your revenues

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